AV
Andre V

1 reviews | Active since Feb 2012

22 Aug 2025, 14:05

I AM BEING HARASSED BY MY OWN BANK ABSA. I AM BEING FICA'ED EVERY THIRD MONTH WITH RESTRICTIONS AGAINST MY ACOUNT

I am being harrassed by my own bank namely ABSA. Every third month I am being FICA'ed. Every third month they put restrictive controls on my accounts. Two days ago I could not pay R700 with my Private Bank Creditcard, because the balance is R25. I sit with a savings account with a large amount but I cannot even transfer R1000 to my creditcard account.

I have had it. I have been with ABSA for more than 40 years but now I am closing my accounts with them.

0
Replies (3)
Absa
Absa's reply22 Aug 2025, 17:46
Official
Dear Andre
 
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.  
 
The reference number for your complaint is C-***7.
 
Kind regards,
Group Customer Care
Vanessa Crowe
AV
Andre V's update27 Aug 2025, 08:13
Reviewer Update
Hi Vanessa

This guy, I cannot remember his name but his phone number is +27 (79) ***, phoned me Monday morning with all kinds of promises. I sent him the email addresses of all my business bankers. He said he is going to email all and will cc me.

I HAVE RECEIVED NOTHING. NOTHING HAS BEEN DONE TO HELP ME.

I sit with R1.6 M in funds that I cannot utilise.

PLEASE HELP
Absa
Absa's reply27 Aug 2025, 09:25
Official
Dear Andre
 
Regarding complaint number C-***7.

The matter is being attended to and we will provide you with feedback, which is due today. 
 
Kind regards,
Group Customer Care
Vanessa Crowe