DS
Dirk S

1 reviews | Active since Feb 2015

17 Jun 2015, 17:08

How to open a business account...?

I went to Mall OTN branch to open a business account but where told that they can not do it and that I must go to the Business Unit. I went to the Business Unit in Hans van Rensburg street on Friday, 12 June and there are nobody to assist me. I was told to see the Notice at the door that the office is closed because all consultant are on a course. I returned today, 17 June @ 13:20 and where told to call a number to make an appointment. The person on the line told me that there are no consultants available until 7 July and if I want to be assisted faster that I must go to Mokopane. The few people in office was not friendly at all. I have been a customer of ABSA for a long time and this is really a bad experience. And still no account ...

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Replies (1)
Absa
Absa's reply18 Jun 2015, 10:35
Official
Hello DSNYMAN,

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards


Daphne Le Grange

Group Customer Care

Absa Bank Ltd