How to handle clients who suffer a loss with their cards.

Absa Brits Mall Branch understood the fact that I needed help, when I started with the problem that someone was cloning of my debit card, the customer service department helped me with issuing new cards and the tellers helped me to transfer my funds from one account to another. The customer services host manager did not mind if I just walked into her office when I have a question or complain about my account and not getting feedback regarding the case.