How should I get in contact 🤔

Item: Absa
Rating: 1
Author: mmabatho M

I have a vehicle finance with absa & since I started in 2020 I've been trying to get them to correct my cellphone number on their system. Today I call again & a woman tells me I must go to the branch. After 3 years I must go to the branch? My account says it's in arrears but I received an email & a call on my work number months ago addressing those arrears.

Helpful (0)

Replies (1)

Absa's replyOfficial

02 Aug 2023, 08:54

Dear Mmabatho Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***1. RegardsPravesh BejayAbsa Bank Group Customer Care

Absa's reply02 Aug 2023, 08:54

Official