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jann B

1 reviews | Active since Apr 2018

03 Jan 2019, 15:34

HOW RIDICULOUS !!!!

How ridiculous is this ?!! I have had my credit card for many years. Under direct supervision of ABSA we closed one of my two accounts and retained the other open. All of the debit orders were transferred easily and painlessly....except the ABSA credit card. ABSA refused. They were unable to transfer card payments from one ABSA account in my name to another ,also in my name. Now, they are suing me for non payment !!!!

0
Replies (2)
Absa
Absa's reply04 Jan 2019, 12:56
Official
Dear Client
 
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.


Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,

Absa
Absa's reply06 Jan 2019, 19:32
Official
 Good day Mr Bader , I am Vanessa Crowe and I will be facilitating your case. Please use the following reference number: ***. This confirms that an incident has been logged. I will update you on the matter within two working days. My email address is *** or you can reach me on *** if you need any further details. 

Best regards,