how much more rediculess can it get???

<br> This is the 3rd complaint! there must be something I can do more!<br> <br> this has been going on more than a month, and then you get answers like: I can't tell you or I don't know its ridicules how bad the service is from Absa!!!<br> <br> I have spoken to a Ilse Venter telling me I will be updated but nothing and you can send an email it's like talking to a wall!!<br> <br> I will get a response here telling me it will be escalated and that's about it, all I want is answers but know there knows a thing !<br>