CJ
Carmen J

1 reviews | Active since Apr 2011

17 Mar 2017, 16:20

HOW MANY DAYS SHOULD I CALL TO GET YOU TO DO YOUR JOB??

<p>Dear ABSA</p> <p>I have been calling you for a whole week now regarding the amendment to the details of an inward transfer. Everyday you blame someone else. Every day you allege you have sent a query in this regard. Still nothing has happened.....</p> <p>How many days will it take of me doing this before you think that you should actually do something about it an resolve this issue? I think you have forgetten how to deliver dazzling service and are forgetting that this is not treating the custiomer fairly. I am so unhappy with you right now.</p>

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Replies (1)
Absa
Absa's reply20 Mar 2017, 09:52
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd