HP
Heinrich P
1 reviews | Active since Apr 2009
13 Oct 2025, 14:07
How long must one wait for response ?
How long must one wait for a reply from *** ??
I've sold a property and was settled on the 7th October
I've send a mail on the 9th October to request balance of refund that is due to me without any feedback till today ...
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Absa's replyOfficial
13 Oct 2025, 14:50Dear Heinrich Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***1. Regards Russell EdwardsCustomer Value Management
Best regards,
Absa's reply13 Oct 2025, 14:50
Official
Dear Heinrich Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***1. Regards Russell EdwardsCustomer Value Management
Best regards,