How long do I have to wait for someone to respond to my query?

Item: Absa
Rating: 1
Author: Jonathan F

I sent an email query to Absa last week Tuesday and I am still waiting for a response. How long is it going to take, before someone bothers to get back to me?

Helpful (0)

Replies (3)

Absa's replyOfficial

06 Oct 2017, 11:34

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Absa's reply06 Oct 2017, 11:34

Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Jonathan F's updateReviewer Update

09 Oct 2017, 14:15

Still waiting for someone to answer my enquiry...

Jonathan F's update09 Oct 2017, 14:15

Reviewer Update

Still waiting for someone to answer my enquiry...

Jonathan F's updateReviewer Update

11 Oct 2017, 09:10

And I'm still waiting...

Jonathan F's update11 Oct 2017, 09:10

Reviewer Update

And I'm still waiting...