NM
Nondumiso M

1 reviews | Active since Dec 2017

08 Dec 2017, 12:46

How i lost my job curtesy of ABSA

Fnb made me aware of an ID listing with SA ***** dept that was apparently placed by ABSA.

After over 8 months of ABSA sending me from pillar to post and denying that they are the ones who imposed a hold on my ID number. I recently lost my job as a result of all of this as i do not have a bank account that is in my name that i can use to get my salary. Absa still has no answers for me as to who opened this account, why i wasnt informed about what happened (because apparently this hold was placed in 2014) or when it will be released so i can continue with my life.. Instead of being sympathetic after telling them my job is on the line i have had to deal with attitude from both branches i dealt with and blank answers that give me no way forward... WORST BANK EVER!! PROBABLY THE REASON WHY I NEVER HAD AN ACCOUNT WITH YOU TO BEGIN WITH..

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Replies (2)
Absa
Absa's reply11 Dec 2017, 15:50
Official

Dear Customer

Thank you for bringing this matter to our attention.

We sincerely apologise on any inconvenience caused.

Kindly provide our office with a id number or account number to ensure effective investigation and feedback

Kind regards

Daphne Le Grange

NM
Nondumiso M's update11 Dec 2017, 16:32
Reviewer Update
I don't have an account with ABSA so i do not have details of any of this. All i know is that the listing was made by ABSA. I have been in and out of Absa branches the whole year and they haven't been able to provide me with an answer instead i am told Absa doesnt have a hold on my "account". I have now taken the issue up with SA ***** Department as it has cost me my job.