NM
Nadine M
1 reviews | Active since Jan 2020
13 Aug 2020, 05:37
How can you be loyal to a bank like this
I have app**** for relief fund for the month of July. It was approved and the Consultants I spoke to on several occasions on the phone said they will give me a call and I'm still waiting. They deduct my money and they were only suppose to deduct in August. No one can give me a answer. WHAT IS HAPPENING.. I'm still waiting. FEEDBACK WILL BE APPRECIATED
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Replies (2)
Absa's replyOfficial
13 Aug 2020, 11:58Dear Nadia, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***1. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply13 Aug 2020, 11:58
Official
Dear Nadia, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***1. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
NM
Nadine M's updateReviewer Update
13 Aug 2020, 12:21Hi
Thank you I will be waiting.
Thank you I will be waiting.
NM
Nadine M's update13 Aug 2020, 12:21
Reviewer Update
Hi
Thank you I will be waiting.
Thank you I will be waiting.