How can absa fail to help

<p>On the 23rd of December I bought a car at pitstop motors, polo vivo trendline. Only to find out after I got home that the car has been involved in an accident, this information was not disclosed to me, they said the car has not been modified in anyway, I took it back to them because it was also having problems, I asked for a different car and they told me it's not possible(with in 7 days of purchase), I went back to absa to ask them for help or to cancel the whole thing but they said they can't. I sent them a letter and they took the car and now they are giving me a problem when they have to exchange the car. I'm just looking for the same model but a car that hasn't been in a collision, they are telling me now that the car doesn't have a service plan. They have the car and they telling me to come take it but refusing to give me a different car. They say they also didn't know that it was in an accident. even though it is visible. can I please get help regarding this. Solomon Moepya ********** 088/ ********** 451 **********