1 reviews | Active since May 2011
Hot Card Error
<p>Even after "Hello Peter" ABSA is not willing to help. ABSA representative asked for my account number even though my ID is provided on Hello Peter. Since this is a credit card I am not willing to send it on a platform such as Hello Peter.</p> <p> </p> <p>Please PHONE ME so that we can resolve the Hot Card error that is preventing me from using EFT'S on my ABSA credit card. A little customer care can go a long way ABSA.</p> <p> </p> <p>Regards</p>
Dear Heinrich
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Heinrich
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
The Hot card error is caused by the new card not being linked on the internet profile.
ABSA phoned today to assist in correcting the error. Just not sure why the Woodlands Branch information desk is not trained to handle this problem. I have seen a similar complaint on Hello Peter.
Thank you for the assistance. Can now do EFT'S with my card.
Regards
The Hot card error is caused by the new card not being linked on the internet profile.
ABSA phoned today to assist in correcting the error. Just not sure why the Woodlands Branch information desk is not trained to handle this problem. I have seen a similar complaint on Hello Peter.
Thank you for the assistance. Can now do EFT'S with my card.
Regards