LM
Lesego M
1 reviews | Active since Jan 2018
03 Nov 2021, 12:11
Horrific services from ABSA Bank
Received horrific service from ABSA Eastgate and DSV. I visited the branch on the 25th and ordered credit card which todate has not been received. When raising the issue with Lihle from ABSA Eastgate, she advises that the issue with DSV does not her as ABSA Bank. She then hangs up on me - I am your customer Lihle and I expect you as ABSA Bank to with your service provider and to provide me with service. Coming into the your branch again is not a solution -
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Absa's replyOfficial
03 Nov 2021, 14:02Dear Lesego Molwantwa Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number for your complaint is C-***5. Kind regards,Rezona Louw Group Customer Care
Absa's reply03 Nov 2021, 14:02
Official
Dear Lesego Molwantwa Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number for your complaint is C-***5. Kind regards,Rezona Louw Group Customer Care