Horrific service from absa staff

Opened my bank account on Friday afternoon. They scanned all of documents and everything. Went home to transfer my money and it says on the app invalid credit account, cannot receive money, cannot transfer.I cawd the contact centre and they said my account hasnt been activated. I come to the brackenhurst branch again. Wait in line to see what is wrong with the account, the guy says oh we haven't done fica and the weekend doesn't count. It my first time with absa and they came highly recommend. I am absolutely disgusted with the service that I have received from the branch.