YN
Yolande N

1 reviews | Active since Oct 2018

25 Jan 2019, 21:25

Horrific service from Absa

Absa is a nightmare. Their account is shocking. I was forced to use their App which didn't work for months. Now I get billed for using the App. I get withdrawal charges and unexplained administration charges.

I got a payday advance loan of R3000 they took R800 for themselves for no reason. They let an unauthorized debit of R399 go off my account I reversed it and only got R190 back. Asked the consultant to block but here I am with the same situation.

I hate you people. Some of us work hard for those sets.

0
Replies (1)
Absa
Absa's reply28 Jan 2019, 13:44
Official
Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.

Kind regards
 Daphne Le Grange

Group Customer Care
 Absa Bank Ltd