Horrific service failure

Just wanna share my shocking experience with one of the biggest bank in Sothern Hemisphere. In experince consultant who send me from 1 call center to another. I was literaly on that call for an hour and half. Still my issue not resolved.

Cutting my long story short.. I just made my flight booking on Travel start travel for my return flight to Cape town and transection was successful on my side howver 2 hours down the line Travel agency send my an email informing me that my payment was unsusccessful. NO REASON given by the bank. This was not the first time Absa blocked payment with me.

What really frustrate me is i have lose the booking and no one is willing to assist me with the reason why transction was not authorise.

Some of reasons :

My card is old Limit Travel start is not registered I need to have credit card Lift the block

Furthermore the last guy i spoke to from new card divicion was just bluntant rude and inpartient. He told me there is not need for me to order new as that wont resolve the problem. Absa wont authorise payment to Travel start. No reason given.

Am done with ABSA.