Horrific Service

I noticed Zanele S (didn't get her full surname) interact with a client from Absa and the manner in which she addressed the person was completely horrifying. She should be suspended for displaying such hideous behavior. People should appreciate their jobs looking at the high unemployment rate in SA. I feel Zanele should really look at getting another position, I feel she needs strong encouragement to move on to job that does not entail seeing people. Even in the animal kingdom animals don't treat animals as badly as she treated that poor client.