Horrific credit card application
I have been waiting for my absa credit card approval from the 23rd of July. I have been asked for supporting documents a few times, i have been phoned and said it was approved and a courier will contact me for deli ery and then phoned again and now suddenly it is still in process. I have phoned numerous times woth no assistance and no one can tell me what is going on. One call centre agent was so rude to me, she refused to assist me and then refused to give me her name.
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Hi Louis
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is *** Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided
Hi Louis
My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is *** Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided