RvdL
Ronel van der Linde

1 reviews | Active since Jul 2015

22 Jun 2016, 16:59

horrific bad service

<p>Send in disability forms( given by Absa) plus loads of extra info on my spesific Disabilty so that they could understand .And the other cronic illnesses i do have .Plus all the medications i have been prescribed . This was Noveber last year 2015. Absa bank told me pay out in 3 weeks . This is now Nearly end of June 2016 . 7 Months.</p> <p>I am not talking about a huge sum of money here.</p> <p>The staff just lost my file .Or they are just not prepared to help . This goes against all Absa stand for.</p> <p>I am appalled. I have been with Absa over 32 years . How bad can you get??</p>

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Replies (1)
Absa
Absa's reply23 Jun 2016, 09:54
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd