Horriffic Customer Service

Wow Absa Insurance really does not care for their customers, once they've signed you up your'e pretty much on your own. My mothers vehicle has been in for repairs since November 15th. Once the car is with their panel beaters youre no longer their problem. Someone needs to remind them that the contract is with Absa not the panel beaters. There is no customer care whatsoever. My mother was only supp**** a rental vehicle for the 1st 20 days. We requested a courtesy vehicle because the period that the vehicle has been with their service provider Silverlakes Accident Repair Centre is excessively long and this is an extraordinary situation but they wouldnt budge, they are just happy cashing in the Instalments. <br> Thank you Absa, i will personally ensure she moves her vehicle and household insurance elsewhere. once this ordeal is over.