CV
Cristel V
1 reviews | Active since Jul 2010
20 Oct 2025, 20:30
Horrid swrvice
Wish I could give MINUS 5 stars. So ABSA decided to block my card for absolutely no reason today. And there I am with egg on my face in a store. And dont even TRY to phone the nr on the SMS, oh sorry Mam, I am unable to assist you. Guess I will be finding a new bank after close to 30 tears
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Absa's replyOfficial
21 Oct 2025, 11:42Dear Cristel Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3. Kind regards,Group Customer CareVanessa Crowe
Best regards,
Absa's reply21 Oct 2025, 11:42
Official
Dear Cristel Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3. Kind regards,Group Customer CareVanessa Crowe
Best regards,