EM
Eusebia M

1 reviews | Active since Jul 2015

02 Dec 2024, 13:58

Horrible sevice

Absa has activated tap on my card without my authorization if anything happens to my card aba will be responsible. Im being gold to go to the branch or call for what they must dea tivate it the way they activated without my concern I dont feel safe with this company I cannot trust absa with my money firest it was unauthorized debit order now it tap activated on my card clearly this is ***** I can even open a case this your chart support on Facebook is horible they dont even request to call me they want me to waist my flippin airtime for their own mistakes

0
Replies (1)
Absa
Absa's reply02 Dec 2024, 14:46
Official
Dear Eusebia Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***4. RegardsPravesh BejayCustomer Value Management