LS
Lucy S
1 reviews | Active since Oct 2023
05 Feb 2025, 17:58
Horrible service.vehicle finance
Absa bank threatening to take the car even after payment was made and proof of paymets sent i. JULY 2024 ALREADY..They do not update their details and instead send tracers to threaten reposesaion.Pathetic service!!!!
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Replies (2)LS
Lucy S's updateReviewer Update
05 Feb 2025, 18:13Reference ***
LS
Lucy S's update05 Feb 2025, 18:13
Reviewer Update
Reference ***
Absa's replyOfficial
06 Feb 2025, 09:14Dear Lucy Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apology. I will review it and email you my specific contact details and the expected timeframe for further feedback/resolution. The reference number for your complaint is C-***1. Regards Pravesh Bejay Customer Value Management
Absa's reply06 Feb 2025, 09:14
Official
Dear Lucy Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apology. I will review it and email you my specific contact details and the expected timeframe for further feedback/resolution. The reference number for your complaint is C-***1. Regards Pravesh Bejay Customer Value Management