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correen L
1 reviews | Active since Mar 2013
19 Aug 2021, 09:21
horrible service - worst bank
I have been to a branch to update my details. now my phone broke, and i have to put the banking app on my phone, only to realize they never updated my details. now they are telling me i need to go into a branch again. i do not have time for this. i cant do payments or anything because my details are incorrect
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Absa's replyOfficial
19 Aug 2021, 14:01Dear Correen Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***4. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours. Kind regards, Daphne Le Grange Group Customer Care
Absa's reply19 Aug 2021, 14:01
Official
Dear Correen Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***4. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours. Kind regards, Daphne Le Grange Group Customer Care