Horrible service from employees that clearly cannot do their job.

Even 1 star is still a lot for the horrible service they provide. I made a credit card application telephonically with Absa and somehow, they managed to enter incorrect details on my application. i was then requested to go to any Absa branch in order to get my details corrected and amended of which I did go to a branch, and I was told by the consultant that my details have been amended. I now call Absa a week later to find out when am I receiving my card and I am told I still need to go to the branch because the Consultant never updated my details when I was there. The up and down that Absa is requesting me to do is unnecessary because the mistake done by the sales lady was never my fault. I am definitely moving from Absa because if your employees cannot do simple things like enter correct details then we cannot trust you with our money.