Horrible service from ABSA VEHICLE ASSET FINANCE.

I have had the an Absa Vehicle Finance account with ABSA for just over a year now. Last month I received a message saying that my monthly repayment was not received. On the 1st of April I called the call center to request clarification why I'm receiving this notification given that my bank statement show that the payment went through. They requested proof I sent the email while I was on the call, several days later I'm still receiving calls from call center agents asking me why I haven't paid the account. Call center agents who cannot resolve the issue themselves and do not have managers as well allegedly.

Pathetic, pathetic service!!!