Horrible service from Absa credit card's Nthabiseng Motsekga

********** and Excellent service from one and the same department! I called Absa card *** to have a temporary hold lifted from my credit card. I selected option 2 and spoke to a most unhelpful piece of humanity called Nthabiseng Motsekga. She told me I'd called a wrong no. The no. I must call is *** and choose option 2!!! THAT IS EXACTLY THE SAME NO. & OPTION I'D CHOSEN. She insisted I call again which I did several times and eventually tried other options on agent assist 3 which aren't available. Called again chose option 2 and was assisted by the brilliant Letlogonolo Maleka. Koketso Kekana please do a thorough audit of Nthabiseng's calls. She's utter trash and is degrading to Absa's good name!