Horrible service experience

I had yet a again a horrible experience at ABSA branch in Montague gardens. The woman assisting me was belligerent and rude when assisting me. I walked in the branch and asked to reset the pin on my credit card, she informed me there is no hold on my account. I rep**** informing her I just wanted to reset my pin. She clicked away for a while and told me to insert my card in the reader, when the reader didn't work she told me I inserted the card wrong. Im not sure how you insert a card in a card reader "wrong" but I comp****. She clicked away for 5 more minutes then proceeded to tell me my card was damaged and needs to be replaced. I asked her to help me with internet banking and she told me nothing would work without me paying for a new card and waiting for it. She was very unhelpful and seemed to be repulsed by me sitting in front of her. It is not my first time dealing with this lady and she is very rude abrupt and unwilling to help. She offered no resolution or help, people like her should not be working with people. I am disappointed with the way I was treated that I walked out without being helped. If this is how the company allow their employees to treat their clients I'm extremely disappointed, something should be done about that woman so she doesn't think it's okay to be rude to people. I don't bank with her, I bank with ABSA