Horrible service

I am a new client at ABSA and I must say I now regret leaving FNB, I opened an account with ABSA on the 10th and ordered a printed card with them and it twas supposed to take 5-7 days, to date the status is showing “Printing card” I still haven’t received a call to comfirm delivery….if this is the kind of service I receive in the first few weeks I anticipate more issues in the future…..I’m already regretting this move