SG
Sarvesh G

1 reviews | Active since Apr 2017

11 Apr 2017, 14:23

Horrible service - Credit card division

<p>Credit card approved 24 March.</p> <p>Card delivered 28 March. </p> <p>Emailed and sent documents via courier.</p> <p>Card is still not activated after 6(4 call centre and 2 in the bank) consultants claiming that this has been escalated. Still nothing.</p> <p>Facebook query as well. No feedback.</p> <p> </p> <p>What next? Really poor service. </p> <p> </p>

0
Replies (1)
Absa
Absa's reply12 Apr 2017, 08:03
Official

Thank you for bringing this matter to our attention. We will investigate the matter and provide you with feedback once the matter has been resolved

Kind regards

Claudette Lewis

Group Customer Care

Absa Bank Ltd