Horrible Service by ABSA BANK LTD South Africa

Never ever attempt to open a Premier Cheque Account at ABSA or you will become victim of a Horrible service like me, i opened an account online on the 25th of January and sent all the FICA Documents the same day to the E-mail address that was provided to me, two days later i called to cheque if they received my documents and they confirmed that they did, i was only contacted on the 9th of February to complete the application and the consultant on the phone told me that i only needed to take my marriage certificate to the Branch which i did on the 10th of February, on the 13th of Feb i received an sms saying my card is ready for collection at Sandton City Branch and i went to fetch it at lunch time, after they gave me my card i asked the lady that was assisting me if everything is ok and she said everything is 100% ok, later i tried using my card at shoprite and it declined, i tried logging on to the online Banking and it told me my account is Blocked and i need to submit my FICA documents to ABSA, I then logged a complained on their website and i received confirmation saying i will be contacted in 8 hours, 24 hrs later i am still waiting and still no contact from them, i went back to Sandton City Branch to ask for assistance from Management and no one could tell me what the problem is and how to resolve it, they just took my cell number and said they will call me, currently i need to use the finds that i deposited in that account but i can't, i am trying to solve the problem but no one at ABSA Sandton City Branch can tell me what is wrong and what needs to be fixed, i am extremely frustrated right now even their Complaints Department is now calling or even send me an E-mail, if anyone out there has had a similar problem please call me and tell me what to do because i have tried all avenues and i am not getting any help, i just need my money i don't care about their account anymore, Abraham Khiba ********** 000.