Horrible service by ABSA

<p>Our church has been trying since last year to get an account sorted With ABSA we have been to the branch 3 times with no luck. The last time we went there our appointment time was at 12:00 we waited and waited and eventually the branch Manager informed us that our banker is on training for the day. How is it possible that they don`t even phone us to cancel our appointment? Absolutely unacceptable!!</p>