Horrible service at absa bank has become the norm.

i lost my credit card, I ordered a new one and asked that it be delivered at the absa branch in Quagga Centre. That was too much to ask as absa thought it would be best to deliver my card in Kwagga Plaza. Mind you, one is in Gauteng province, Pretoria West and the other is in Mpumalanga province, Kwaggafontein. I had to drive more than 125kms to get my card. I demand compensation for my petrol from absa! Never mind the inconvenience!