1 reviews | Active since May 2016

22 Jun 2018, 10:59

HORRIBLE SERVICE!!!! A BANK THAT'S MORE PROBLEM DRIVEN THAN THEY ARE SOLUTION DRIVEN

HORRIBLE SERVICE FROM THE CALL CENTER AND BAD ATTITUDE IN THE BRANCH. VINCENT AT NORTH GATE BRANCH WAS TRYING HIS UTMOST BEST TO ASSIST ME, BUT I GUESS HIS SUPPORT TEAM DON'T HAVE THE SAME SPIRIT, BASICALLY TOLD ME TO WALK.

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Replies (1)
Absa
Absa's reply27 Jun 2018, 07:01
Official

Dear Customer

Thank you for bringing this matter to our attention.

Please accept my sincere apology for the lack of service you received.

I have noticed that you have opened an account at the Northgate branch, should you require any further assistance please advise.

Kind regards

Claudette