Horrible service

<p>My husband has been bankimg with Absa for about 15years. What terrible service we received lately from ABSA Welkom. We app**** for a second mortage ons our apartmant after a month that was sorted out only becausey husband kept phoning everyday even when no one phones back. Last week we app**** for a home loan with Johannes at the Welkom branch after we gave him the papers we sat at his desk for about 20min then he said we could leave we would know if the loan have been approved within 5-7days. This morning my husband and I decided to come to the branch to find out what is happening. Just to find out that NO PAPER WORK HAS BEEN DONE!!!! Absa was unable to trace the application as it seems nothing was done. What horrible horrible service we received from Johannes as well as Gert from Bloemfontein.</p> <p>Today I am leaving Absa with a bad taste in my mouth</p> <p>HORRIBLE</p>