LM
Lethabo M

1 reviews | Active since Jul 2019

22 Jul 2025, 13:02

Horrible service

Well Tania Thomas from absa business is top tier of bad service. The most frustrating person I've had to deal with and all I'm trying to do is open a business account. You call for her for days and she will be radio silent. A process that was you take 5-7 days is now into its 3rd week. This is a person who has our personal information and can hardly get your ID number correctly in the system. She will ask security questions and Oops we need to do that again. Right now I don't feel confident that absa is the right bank for my business.

0
Replies (1)
Absa
Absa's reply22 Jul 2025, 13:34
Official
Dear Lethabo Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apology. I will review it and email you my specific contact details and the expected timeframe for further feedback/resolution. The reference number for your complaint is C-***1. RegardsPravesh BejayCustomer Value Management