1 reviews | Active since Apr 2019
HORRIBLE SERVICE
Since you have a habit of ignoring people, let me rather post this on Hellopeter also, see my email with all the details of my complaint and your horrific service. Your service is absolutely shocking, impacting someone's credit score because of something being your fault and not even the customer and now just refusing to acknowledge your mistakes so I can do the impossible and attempt to correct my credit score that you so kindly went and butchered. According to you, you cannot acknowledge that this is your fault but your consultant can say that I need to speak to ITC to fix my credit score he cant do it - amazing how you can tell me to fix it and say its possible yet its my fault - according to ONLY ABSA not technology and the proof that I am submitting to you... WOW
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***8.
The matter was referred to our Vehicle Finance department for investigation and feedback.
They have requested a copy of your credit bureau report to further investigate the matter.
Kindly provide our office with a copy of your credit bureau report by the close of business on 01 August 2024.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
www.absa.africa
CONFIDENTIAL
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***8.
The matter was referred to our Vehicle Finance department for investigation and feedback.
They have requested a copy of your credit bureau report to further investigate the matter.
Kindly provide our office with a copy of your credit bureau report by the close of business on 01 August 2024.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
www.absa.africa
CONFIDENTIAL
