AV
Andries V
1 reviews | Active since Feb 2012
20 Feb 2026, 14:11
Horrible service
Absolutely pathetic service. Been a client of Absa for decades. Private banking. Bond originator submitted application on the 13th of Feb. Up to now it is apparently in some compliance department... Why can Nedbank. FNB and Standard bank already send though 100% approvals but my own bank is dragging feet?
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Replies (2)
Absa's replyOfficial
20 Feb 2026, 17:59 Dear Andries Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4. Kind regards, Group Customer Care Vanessa Crowe
Absa's reply20 Feb 2026, 17:59
Official
Dear Andries Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4. Kind regards, Group Customer Care Vanessa Crowe
Absa's replyOfficial
23 Feb 2026, 08:53Dear Andries Regarding complaint C-***4, the above is noted, thank you Kind regards, Group Customer Care Vanessa Crowe
Absa's reply23 Feb 2026, 08:53
Official
Dear Andries Regarding complaint C-***4, the above is noted, thank you Kind regards, Group Customer Care Vanessa Crowe