NS
NANDIPHA S

1 reviews | Active since Apr 2013

25 Jan 2019, 14:57

HORRIBLE SERVICE

I went to Absa Randburg to query the deduction of R907 and R206 reflecting on my statement as Admin charge and also to put in a notice on my savings account, I was told to wait for a consultant. They must have been on a lunch break, which they are entitled to, because they were moving up and down . Why would anyone bank send almost all the consultants on lunch at the same time? I waited and after 35 minutes I couldn't wait any longer. All the chairs were occupied but still nobody came to assist. Absa bank has become something else now

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Replies (1)
Absa
Absa's reply28 Jan 2019, 13:06
Official
Dear Client
 
 Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.


Regards
 Vanessa Crowe
 Group Customer Care
 Absa Bank Ltd