PM
Palesa M
1 reviews | Active since Aug 2017
10 Dec 2018, 06:49
Horrible service
It's been over a week now since I've been awaiting funds that were sent to me from Absa in what world is this acceptable, does turn around time exist at this bank or are they even aware on how much they are incoveniencing cliensts?! This is ridiculous hope these fund will clear today still!!!! Called last week and was advised they would reflect by close of business the nerve to lie still.
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Absa's replyOfficial
10 Dec 2018, 11:37 Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Also if the funds are coming form Absa ask your bank to make contact with us to find out what the problem is.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Also if the funds are coming form Absa ask your bank to make contact with us to find out what the problem is.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Absa's reply10 Dec 2018, 11:37
Official
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Also if the funds are coming form Absa ask your bank to make contact with us to find out what the problem is.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Also if the funds are coming form Absa ask your bank to make contact with us to find out what the problem is.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd