HORRIBLE SERVICE

I app**** for a credit card at ABSA Kolonade and the Julia who opened it for me did not do as asked and had a bad attitude. She called and asked for an apology after I spoke to the manager. Now I have been waiting for a credit card which they said I will get after 3 to 5 working days. I have been calling the branch ever since and Dikeledi keeps telling me Julia is on leave and I must wait for her because she is the only consultant working there and she has a lot of work. I mean what nonsense is this? I have been with this bank for so many years and they still treat customers like ****. This is totally unacceptable. If they are short staffed they should say so hundreds of people are unemployed!!!! Maybe if I was white they would take me seriously.