Horrible Service
They never keep their promise. I wonder what values as business do they teach their staff because none of them are followed. 2 weeks doing an application for a credit card I was promised someone will call to do validations but nothing. Thus service is sick
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Absa's replyOfficial
19 Apr 2021, 09:32Dear Sibongile Mhlanga Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***4 Kind regards, Rezona Louw Group Customer Care
Absa's reply19 Apr 2021, 09:32
Official
Dear Sibongile Mhlanga Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***4 Kind regards, Rezona Louw Group Customer Care