HORRIBLE SERVICE

I am a new customer at ABSA, recently got my credit card from them after weeks and weeks of frustration and lack feedback. It left a bad taste in my mouth due to the staggering level of service failure. <br> <br> That was unfortunately not the last time I was going to experience service failure. Now I have been provisionally approved got s Personal Loan. I submitted the documents after capturing the application online. some person called Vincent is apparently the assessor. more than a week later, Vincent is still busy with the assessment. no feedback. I cannot get hold of him when I call. no one knows anything on the status except that Vincent is the assessor and he is of course always unavailable. <br> <br> the reference number: ***<br>