Horrible experience with ABSA

Horrible experience with ABSA. On Monday I tried to do an immediate transfer of R94000 to my FNB bank account, when the transaction didn’t go through I tried to do it again but the APP and online banking couldn’t allow me to login. I called the ***** department and ask them why my account is on hold and I wasn’t given an answer and I was told to provide proof of payment of the last amount I received which was R44000. I asked for the proof of payment from the person who sent me the money and I forwarded it to the ***** department. Ever since I sent the proof of payment I didn’t get any response till today. Now ABSA is keeping my money hostage and my life is on hold. Pathetic what the banks do to the poor.