DV
Dirkie V

1 reviews | Active since Aug 2017

28 Feb 2025, 12:30

Horrible experience with ABSA

I went to renew my vehicle licence this morning, and despite having sufficient funds in my credit card account, when I tried to pay, it said 'insufficient funds' I them transferred money from my cheque account to my daughter, and she could then pay. From there we went to the pharmacy to get medicine, and again the card macine said 'insufficient funds' which was impossible as there was enough funds in the account.My daughter paid. We then tried to draw money from the ABSA ATM, and also got the message 'insufficient funds'. The BIG problem now is, the R1000 I tried to withdraw at the ATM went off my account and I did NOT get the money!! The amount at the chemist ALSO went off my bank in spite of the message of 'insufficient funds' - so my daughter and I paid double for the meds. I phoned the bank about both the issues, but NO help. I am a pensioner and have been de*****ed by ABSA for R1665. I will now have to change banks. It was really an awful experience....no one even tried to help resolve this.

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