horrible disgusting customer service

<p>I registered a claim 2 weeks ago with Beinda who told me I would be helped, after that no one called me and I had to keep following up.i spoke to Cynthia, Gugu,portia who claimed to be senior claims advisors but we're all useless. The guy handling my claim is Mahomed Iksaam...he has an attitude problem and does not know how to speak to clients, extremely rude.i sent a complaint to him and his manager Keshni who us just as worse. since she acknowledged my mail I haven't heard a thing. No check up if I was helped.was told they would listen to sales call and cancel my policy due to my previous claims that were third party claims???? That has nothing to do with my profile.i have had 3 claims do what!?? Give me my premiums back and cancel me if that is what u want to do and not settle a claim that is not even more than 5000. People out there I beg u to please not take insurance with absolutely idirect they don't care about people but money and once they have your money they will do anything not to pay your claim. Till today I have not been helped, can imagine if this was a vehicle claim.i would gave been straded for a month with no feedback. I am so disgusted with people who don't know what they are doing.absa idirect is a mickey mouse insurance company. Get with the program with other insurance companies and stop playing. Claim no:***6*001*001. I want my money back today or thus claim settled today.</p>