Horrible customer service ABSA Polokwane

What a horrible experience at ABSA Hans Van Rensburg Street, Polokwane. I had to renew my card and was directed to the most unpleasant consultant, who was busy making personal calls, did not even explain why I am waiting until I actually asked and acted like she was doing me a favour assisting me. It felt like I wasn't even a client. The same reason I closed my other account. I am closing this account too. Teach your staff to be more kind and considerate to clients! I was appalled when I complained to the host about the pathetic service. She rep**** sarcastically " customer service? Did you see how busy we are!?" Ridiculous!