1 reviews | Active since Jun 2014
Horrible Customer Service
It is sad that I am only your customer for just 2 months and have to Deal with such a bad experience. My credit card was a subject of ***** for over 8000 and its been over 15 days and no feedback from you. You have since refunded only R2300 but that was it and no communication when I call your call centre agent has the nerve to tell me that the investigator dealing with my case is a busy investigator. Was considering moving my other accounts to you , not after this. Please do your job and service me.
Dear Customer
Thank you for bringing this matter to our attention.
Please provide me with your complaint reference number for this matter to enable me to conduct a follow up for you, this information can be sent via private message.
Regards
Claudette
Dear Customer
Thank you for bringing this matter to our attention.
Please provide me with your complaint reference number for this matter to enable me to conduct a follow up for you, this information can be sent via private message.
Regards
Claudette
Dear Customer
Thank you for the information.
Do you perhaps know who the investigating officer is, I cannot pick up any complaint logged.
Regards
Claudette
Dear Customer
Thank you for the information.
Do you perhaps know who the investigating officer is, I cannot pick up any complaint logged.
Regards
Claudette