Horrible bank

I was ****med 2 transactions went off my account. I reported this to ABSA and a ***** case was opened only to find that ABSA HAD 2 more bank cards active on my business name and they have an email address that doesn’t belong to me or my company. After a lot of follow ups ABSA DECIDED THAT THEY ARE NOT GOING TO REFUND MY MONEY BACK BECAUSE I HAD ONE CARD WITH ME. I wish there was zero rating because this bank does not deserve even this 1 star.